Document Storage Services

Utilities

Physical Storage

We provide document storage services for many Utilities and corporations across the UK and Ireland. All regional facilities are secure, ISO certified and we typically offer our customers ROI of over 30% when transitioning their archive to Box-it from competitors. In return you would benefit from cost savings, innovative services and service excellence.

Correspondence Management

As outlined within the O2 case study, we are able to increase business efficiency in through managing customer cases pending on their behalf. Enabling the capture of multi-channel correspondence (e.g. web, e-mail and paper), to ensure rapid response to customer enquiries, requests or complaints, through routing to the relevant personnel or application. Retention procedures can be applied to ensure records are managed in accordance with corporate requirements.

HR Records Management

Secure access to HR records 'on demand'. With lengthy retention periods for HR, Pensions and Payroll documents, we work with many customers on an Integrated Paper and Digital Document Management strategy for HR records. This can integrate with both business processes and existing HR applications such as PeopleSoft, SAP, Oracle, with electronic capture and retrieval of HR records and forms.

Accounts Payable

Invoice Processing is highly labour intensive and many customers have utilised our specialist services achieving ROI immediately and over 50% per annum on an ongoing basis across the Procurement to Payment process.

Returned Mail

As long established partners to Royal Mail we are able to receive returned mail direct from the sorting office. We support today many customers in the finance, utilities, government and retail sectors in processing 'goneaway' mail.

The cost of internally managing this type of mail is typically high and we are able to deliver a confidential, cost effective solution, reducing the need for manual sorting procedures and quick resolution.

Data Capture and Scanning Services

We process and scan upwards of 140 million pieces of paper a year; ranging from the simple to the highly complex. Subsequently we have invested in building a world class infrastructure comprising skilled personnel, advanced processes, Government accredited security and award winning scanning technology. We operate from several UK processing centres; our main centre in Houghton Regis operates 24/7 and processes a wide range of critical (transactional) documents as well as large client back-files. With further regional centres across the UK and Ireland.

For more information on our document storage services please contact us on 01962 830 200.